1. What We Collect

We collect only the data necessary to provide our website monitoring service:

Account data: Email address and password (encrypted) when you register, or Google account ID if you sign in with Google
Monitor data: URLs you add for monitoring and their check history (uptime status, response times, SSL certificate info)
Notification settings: Your notification preferences including Telegram chat ID, webhook URLs, timezone, quiet hours, and cooldown settings

2. How We Use Your Data

To check the availability of your monitored websites
To send you alerts when your sites go down or SSL certificates expire
To process your subscription payments
To send important service emails (verification, security alerts)

3. Third-Party Services

We use the following services:

Stripe - Payment processing. We do not store your card details; Stripe handles all payment data securely.
Cloudflare Turnstile - Bot protection during registration to prevent automated abuse
Google Analytics - Website usage analytics to understand how visitors use our service. Only loaded if you accept analytics cookies.
Google OAuth - If you choose to sign in with Google, we receive your email address and basic profile information
Grafana Faro - Error tracking and performance monitoring to help us identify and fix issues. Collects anonymous technical data about errors and page load performance (no personal data).

4. Cookies

We use:

Essential cookies: Session management and authentication (always active)
Analytics cookies: Google Analytics to understand how our service is used (only with your consent)

You can manage your cookie preferences anytime via the "Cookies" link in the footer.

5. Data Storage

Your data is stored securely. Passwords are hashed using bcrypt and never stored in plain text. We retain your data for as long as your account is active. Monitor history retention depends on your subscription plan.

6. Your Rights

You can:

Access your data through your dashboard
Update your notification preferences in settings
Change your password in account settings (for non-OAuth accounts)
Delete your monitors at any time
Request email change or account deletion by contacting support
Withdraw cookie consent via the cookie settings

7. Contact

Questions about your privacy? Email us at [email protected]

Privacy Policy - upsonar.io